Categories

• Amplifiers - Combos
• Banjos
• Bass Guitars
• Brass
• Brass - French Horns
• Guitars - Acoustic
• Guitars - Electric
• Mandolins
• Ukulele
• Woodwind
• Woodwind - Clarinet
• Woodwind - Flutes
• Woodwind - Saxophone

Terms and conditions

Soundsinternational.co.uk  
5 Monmouth Place,  
Bath,  
BANES  
BA1 2AT  
Vat Registration Number : 140526989  
 
Payment  
Payment in full must be received in full before any goods can be dispatched. This does not affect your statutory rights.  
 
Delivery  
Responsibility for ownership of the goods passes to purchaser once we have delivered them.Unless otherwise advised, delivery will be made by a fully-insured courier service, within normal business hours.The charge for delivery will be shown at the final checkout stage before final submission..All delivery is subject to stock availability.Damages/shortages must be notified within 3 working days of delivery.This does not affect your statutory rights.  
 
Our contract  
When you place an order to purchase a product from SoundsInternational.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.  
 
Cancellation procedure  
You are free to cancel any order before payment has been taken free of charge.Cancellation requests must be sent to admin@SoundsInternational.co.uk with the order reference in the subject field header and the word 'cancel'.  
 
7 Day Money Back Guarantee  
In accordance with the Distance Selling Regulations, any goods can be returned for any reason within 7 working days for a refund, less carriage costs. Returned goods must be in their original condition and packaging. If you decide that you do not wish to keep an item please return it to us yourself.  
 
Please note that this Money Back Guarantee does not apply to hardware that includes software as part of the package, where the software component has been opened. Video/Audio content in the form of CDs or DVDs also cannot be returned if the item has been opened.  
 
Returns and Refunds  
Refunds can only be made by the method originally used to pay for the goods. Credit/debit card refunds will be processed immediately and normally take 3-5 working days to show on the customer's account.Goods that have been altered from their original condition in any way cannot be returned.Goods cannot be returned as faulty where a specific defect in the product was brought to the attention of the customer at the point of sale.  
 
Faulty Goods: Within 28 days of the date of delivery, we will arrange for the collection and replacement of faulty goods. Outside of 28 days from the date of delivery, we will arrange from the return of faulty goods from us to the manufacturers for repair, under the terms of manufacurer's warranty. This policy is invalidated if the goods have been altered in any way from their original condition, or if the fault is due to misuse by the purchaser.  
 
Orders for hardware that includes software as part of the package, cannot be refunded once the software has been opened. Video/Audio content in the form of CDs or DVDs also cannot be returned if the item has been opened. If further clarification is required on our Returns Policy regarding software and audio/video content, please email: admin@SoundsInternational.co.ukThis does not affect your statutory rights.  
 
Our Contact Details  
Our shop is located at the following address:  
 
Sounds International  
5 Monmouth Place,  
Bath,  
BANES  
BA1 2AT  
 
Telephone / Fax = 01225 319979 (9.30am - 5.30pm, Mon-Sat)  
Email = admin@soundsinternational.co.uk