Making Music Magazine

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Help and FAQs

How can I be sure my transaction is secure?

Good question. We utilise the very latest, highest level security available to us. We handle all your data with great care and all your data is encrypted. Quite simply, it is as secure as you can get. Top

Are you a real shop?

Yes most definitely, we are not big, but we are beautifully formed. We are in Monmouth Place in Bath and have been for over 25 years! You are always welcome to drop in and see us when visiting our magnificent city. Top

Why don't you sell Gibsons and other big names?

This is an easy one - we specialise in selling great value instruments and really low prices. With Gibsons and some other makes, we simply can't compete - so we make sure we stock the gear we KNOW we have the very best prices on. Top

What if I want something you don't have?

Again, another easy one. We CAN get hold of nearly any gear, please always call us on 01225 319979 and see if we can help, you may be pleasantly surprised. Top

I've seen a better price on the 'net - what can you do?

Oh, that old chestnut! Again, call us! - we research alll our prices and at the time of uploading our stock we reckon we have the best deal - but always call us or email us with the URL of the offer and we'll see what we can do. We are very good! Top